Shipping Policy

Welcome to Malli Thai Clothing. We are committed to delivering your order safely and efficiently. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or public holidays will begin processing on the next business day.
• During product launches, promotions, or holiday periods, processing times may be slightly extended.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Destinations

We currently ship to:

• Canada
• United States
• Select international destinations

If your country is not available at checkout, please contact us at hello@malithaiclothing.com for assistance.

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Estimated Delivery Times

Canada

• Standard Shipping: 3–8 business days
• Express Shipping: 1–3 business days

United States

• Standard Shipping: 5–10 business days
• Express Shipping: 2–5 business days

International

• Standard International Shipping: 7–21 business days

Delivery times are estimates and may vary depending on customs processing, weather conditions, and carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer:

• Free shipping promotions
• Flat-rate shipping on selected orders
• Complimentary shipping thresholds during special campaigns

Duties & Taxes

International orders may be subject to customs duties, import taxes, or other local fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Tracking Your Order

Once your package ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

If you have not received your tracking information, contact us at:
hello@malithaiclothing.com

Lost, Delayed, or Stolen Packages

Mali Thai Clothing is not responsible for delays caused by shipping carriers, customs clearance, weather disruptions, or incorrect shipping addresses entered at checkout.

If your package appears lost or delayed, please contact the shipping carrier first. You may also reach out to our support team and we will do our best to assist you.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are unable to guarantee address changes once an order has been processed.

Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: hello@malithaiclothing.com
Website: malithaiclothing.com